Start with a free phone or text consultation
Tell me what’s going on. I’ll let you know whether I can help.
Durham · Chapel Hill · Carrboro · Hillsborough · Morrisville · Briar Creek
Friendly, affordable tech help that comes to you
One-on-one help with phones, tablets, computers, Wi-Fi, TVs, passwords, and more — explained clearly, with free follow-up questions via email
Available 7 days a week
No fix, no charge
Help without the hassle
Tell me what’s frustrating you. We’ll find a time, and I’ll come to you.
Pick a time
Choose a visit that fits your schedule. Appointments are available 7 days a week.
I come to you
Get patient, one-on-one help in the place where you actually use your technology.
Computer and tech help at home
We help with just about everything except hardware repair.
Password Management
FeaturedSimplify and secure your digital life
$100 one-time + ≤$4/mo software costNew device setup
Phones, tablets, computers, accounts, and essential settings
Wi-Fi & networking
Setup, troubleshooting, coverage problems, and connecting devices
TV, streaming & home theater
Smart TVs, streaming services, sound systems, and projectors1
Slow computers & virus removal
Software cleanup, pop-ups, updates, and performance issues
Photos & backups
Organizing memories and choosing a backup or storage approach
Smart home devices
Speakers, thermostats, cameras, and other connected devices
Group lessons
Do you have friends and family who also want to learn? Book a group lesson for up to 4 people and share the cost
1 Projectors are my personal passion — if you’re planning a home theater, I can help you choose the ideal projector and screen, customized for your space.
Simple, upfront pricing
$65first hour
$45 for each additional hour
If I can’t fix it,you don’t pay.
I work as efficiently as possible and explain what I’m doing so that you can do it on your own after I leave.
Why I started Bull City Tech Help
“Helping people with technology reminds me of my mom.”
15 years in the consumer technology industry made it obvious that so many people struggle with modern tech — too many devices, too many apps, too much frustration.
I used to help my mom with technology almost every day: her phone, laptop, TV, sound system, computer, or Wi-Fi. She recently passed away, and I miss helping her. That’s why I started Bull City Tech Help. I specialize in helping seniors — patient, jargon-free, and never rushed. It’s a chance to give others the same caring, one-on-one support I gave her.
I don’t work from a script or force one-size-fits-all fixes. I listen carefully, then build a solution around the way you already do things.
JJames, founder & tech helper
Ready to make tech less frustrating?
Start with a free phone or text consultation. Tell me what’s going on, and we’ll figure out the right next step.